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Kanda Policies

Below you will find links to all of our policies. If you still cannot find the information that you require, please give us a call on +44 (0) 01974 261 273 or e-mail us




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Terms and Conditions

A copy of Kanda's terms and conditions can be downloaded here: Terms and Conditions.

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Privacy and Data Security

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Find out more information about our privacy, security and data policies by clicking 'more details'.

Returns Policy

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Find out more information about our returns policy by clicking 'more details'.

VAT and Import Duty

more info icon Find more information about VAT or other taxes and Import Duty by clicking 'more details'.

Delivery Policy

Kanda use recorded airmail, other Royal Mail services and Fedex to deliver orders. We can also ship on your shipping account with major carriers, Fedex, UPS, DHL, TNT etc, if requested. All items marked in stock on our website are shipped within 24 hours (excluding weekends).
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Find out more information about our privacy, security and returns by clicking 'more details'.

Environmental Policy and RoHS

All Kanda products conform to the EU RoHS rules (2002/95/EC), including lead free compliance and EMC compatibility, and later RoHS2 (2011/65/EU). All Kanda products are CE marked.

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Kanda have a green policy - click 'more details' to view our environmental and lead free policies.

WEEE Policy


The EU WEEE (Waste Electrical and Electronic Equipment) Regulations came into force in UK in July 2007. more info icon

Click 'more details' to read Kanda's WEEE Policy.



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